Privacy Shield

Your privacy and data protection are our highest priorities

Our Privacy Commitment

At Canadian Social Arena, protecting your privacy isn't just a legal requirement—it's a fundamental part of our values. We believe you should have complete control over your personal information and understand exactly how it's being used to enhance your gaming experience.

Canadian Standards

Compliant with PIPEDA and provincial privacy laws

Security First

Enterprise-grade security protecting your data

Your Control

Complete transparency and control over your information

What Data We Collect

Account Information

Data Types:

  • Username and display name
  • Email address
  • Age verification status
  • Account preferences
Purpose:Account management and authentication
Retention:3 years after account closure

Gaming Activity

Data Types:

  • Game sessions and progress
  • Community participation
  • Achievement records
  • Social interactions
Purpose:Game functionality and social features
Retention:2 years after last activity

Technical Data

Data Types:

  • IP address and location
  • Device information
  • Browser details
  • Performance metrics
Purpose:Security, optimization, and fraud prevention
Retention:1 year from collection

Communication

Data Types:

  • Chat messages
  • Support tickets
  • Community posts
  • Feedback submissions
Purpose:Community moderation and support
Retention:6 months after resolution

Cookie Policy

Essential Cookies

Required

Required for basic site functionality and security

Examples:

  • Authentication tokens
  • Session management
  • Security preferences

Performance Cookies

Optional

Help us understand how you use our site to improve performance

Examples:

  • Page load times
  • Error tracking
  • Feature usage analytics

Functional Cookies

Optional

Remember your preferences and provide enhanced features

Examples:

  • Language settings
  • Game preferences
  • Display options

Social Media Cookies

Optional

Enable social sharing and community features

Examples:

  • Share buttons
  • Social login
  • Community integration

Security Measures

Data Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Implementation:

AES-256 encryption for stored data, TLS 1.3 for data transmission

Access Controls

Strict access controls ensure only authorized personnel can access your data

Implementation:

Role-based access, multi-factor authentication, regular access reviews

Regular Audits

We conduct regular security audits and vulnerability assessments

Implementation:

Third-party security audits, penetration testing, compliance reviews

Data Minimization

We only collect and retain data that is necessary for our services

Implementation:

Regular data purging, purpose limitation, retention schedule compliance

Data Sharing & Third Parties

Our Promise

We never sell your personal data to third parties. We only share your information in limited circumstances that directly benefit your gaming experience or are required by law.

When We Share Data:

  • Service providers who help operate our platform
  • Legal compliance and law enforcement requests
  • Business transfers (with notice to users)
  • Emergency situations to prevent harm

We Never:

  • Sell your data to advertisers
  • Share data without your knowledge
  • Use your data for unrelated purposes
  • Share more data than necessary

Privacy Contact & Compliance

Privacy Officer Contact

Email:privacy@canadiansocialarena.com
Response Time:30 days maximum
Available:Monday - Friday, 9 AM - 5 PM EST

Regulatory Compliance

PIPEDA Compliant
Provincial Privacy Laws
GDPR Standards
Regular Compliance Audits